We hope you’re delighted with your order. If not, you may return your order to us within 14 days of delivery signature - subject to the conditions below. Please note your returns must be delivered to us within this time, returns received beyond these periods will not be accepted and returned back to you (or in the case of faulty items - see below).
CONDITION AND DAMAGE
Items must be in brand new condition and show no signs of wear with all original packaging, garment tags and labels still attached. Original shoe boxes and other containers that products are sold in are considered part of the product and must also be returned in undamaged and unused condition. Items returned without their branded packaging will not be accepted.
We do not accept items that have been damaged by wear and tear, altered or washed incorrectly (for information on washing instructions please refer to the wash label inside the garment before washing). When trying items on the item should not come into contact with perfumes, sprays, creams or other chemicals, and be sure to try shoes on a soft clean surface (carpeted surfaces are recommended).
Please ensure all items are also at a safe distance from pet hairs.
