Delivery – DJK International LTD
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DELIVERY & RETURN

DJK offers a Next Working Day Delivery service for all UK orders placed before 2pm (excluding weekends and bank holidays and sale periods). As Belfast's only independent luxury multi-brand retailer we appreciate the demand for a reliable, quick delivery service.

 

TIMING AND COSTS

Please check your specific delivery country in the table below. You will also find information on expected delivery time once the order is confirmed.


FREE WORLDWIDE SHIPPING ON ALL ORDERS OVER £95 - DISCOUNT AUTOMATICALLY APPLIED AT CHECKOUT

UK & IE (1-2 WORKING DAYS)
EU (3-5 WORKING DAYS) 
ROW (5-7 WORKING DAYS)
ENGLAND - £4.95 
FRANCE - £9.95
USA - £9.95
NORTHERN IRELAND - £4.95 BELGIUM - £9.95 JAPAN - £9.95
SCOTLAND - £4.95 GERMANY/POLAND - £9.95 CHINA - £9.95
WALES - £4.95 SPAIN/ITALY - £9.95 KOREA - £9.95
IRELAND - £4.95 NORWAY/SWITZERLAND - £9.95 CANADA - £9.95
CZECH REPUBLIC - £9.95 AUSTRALIA - £9.95
NEW ZEALAND - £9.95

 


FAQS


WHAT COURIER COMPANY DO YOU USE?

DJK uses Royal Mail as their worldwide delivery partner, offering 4-5 Working Day Delivery for all UK orders. Please check the table above to view the cost and expected delivery time.

DO I RECEIVE ORDER UPDATES?

All customers have access to track and trace once you have placed your order. Royal Mail track and trace is an online express tracking service, offering real-time shipment monitoring.

CAN I CANCEL OR EDIT MY ORDER?

As soon as you place your order, we’re on it – we know you need it fast! Unfortunately this means we will be unable to make any changes as it’s already being processed at the warehouse (literally within seconds!). You’ll need to place another order or return any unwanted items. Please check the table above to view the cost and expected delivery time.

TRACK YOUR PARCEL

Royal Mail uses their own track and trace system to find out where your parcel is. Royal Mail can offer you real-time details of your parcel's progress as it speeds through the Royal Mail network. You can track your parcel by clicking here.

RETURNING YOUR PARCEL


STEP 1

We hope you’re delighted with your order. If not, you may return your order to us within 14 days of delivery signature. Please package your item(s) up securely along with your returns form inside of the parcel stating the reasoning behind your return.

Your return must include all original product packaging, tags and any other product accessories. The item(s) must also be in brand new condition and unworn.

STEP 2

Label the package.

On your returns form you should be able to see our returns address. Please send your order to this address.

DJK INTERNATIONAL
443-445 Newtownards Road
Belfast
BT4 1AQ

STEP 3

Complete the return. Please make sure you seal the package securely and please send your products under a service that is able to be tracked through the full returns journey. This ensures we are able to locate the parcel if there are any issues. If your items don’t make it back to us, you’ll need to open a dispute with the carrier.

CONTACT US

For all general enquiries please fill out the contact box below. We aim to respond to all enquiries within 48 hours.

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