To start the return process for your order, please enter your email address or phone number and the order number below.
All products purchased in the Black Friday Sale event are inclusive of DJK's "Final-Sale" policy. All orders are eligble for exchange or store credit only.
How do I return?
- Enter your order number and email address in the fields above and click Start
- Follow the instructions and select the items you want to return
- You will get a confirmation email with the shipping guidelines once the return request is approved
- Once approved please send the goods to DJK International. 443-445 Newtownards Road, Belfast, BT4 1AQ, UK.
What items are returnable?
You can return your items within 14 days of receipt of your shipment.
- They must be in original condition
- For clothing, unwashed and unworn
- In the original packaging
All products stating "FINAL SALE" can only be returned for a credit note or exchange.
Are there any charges for return?
- There are no charges for return
- Original shipping charges are non-refundable
- You are responsible for the charges of the return shipping
How soon will I get my refund?
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 10 working days.